Shipping policy

Shipping costs

All prices include statutory VAT. Shipping costs are shown during checkout before you place your order.

• Germany: €4.95 – free shipping from €39
• France, Austria: €6.95 – free shipping from €45
• Belgium, Denmark, Italy, Spain, Sweden: €12.90 – free shipping from €55
• Netherlands, Luxembourg, Poland, Portugal, Finland, Switzerland: €15.90 – free shipping from €65
• Other EU countries: €16.90 – free shipping from €79
• All other countries: €24.90 – free shipping from €250

Delivery time

Within the EU and to Switzerland, delivery usually takes 2 to 5 working days after receipt of payment. Delivery to other countries may take longer.

Shipping outside the EU

For deliveries to countries outside the European Union – such as Switzerland, Norway or the United Kingdom – customs duties, import taxes and fees may apply, which are payable by you. Please check with the customs authority in your country before ordering.

Payment methods

The payment methods available to you depend on your delivery country. The methods available for your order are shown during checkout before you place your order. Credit card, PayPal, Shop Pay, Apple Pay and Google Pay are generally available, supplemented by local payment methods.

For subscriptions, the invoice amount is charged to the stored payment method on each delivery date.